FRIDAY 10/26

MK201
TODAY:
-No new discussion questions were due.
-You took Quiz #8.
-We played a review game for Monday's exam.

HOMEWORK:
-Study!!!

GLE101
TODAY:
-We had a good roundtable breakfast discussion in the cafeteria today.

HOMEWORK:
-Make sure your notes & homework are all complete for Monday's exam.  Units 1 & 2 PowerPoints are up on CampusWeb.

IC212
TODAY:
-No new discussion questions were due.
-You took Quiz #8.
-Our discussion of Drucker Chapter 5 was based on the employee hiring process.

HOMEWORK:
-Carizia Paulo will bring in a current event for us to discuss.
-Answer the following Drucker Chapter 7 Discussion Questions:
1) Each knowledge worker must think & behave like a what?
2) What one word exemplifies Drucker's thoughts on what makes a truly great CEO?
3) According to Drucker, what 3 characteristics are unique to a CEO?
4) In the story box on page 248 Frances Hesselbein, CEO of The Girls Scouts, states that "leadership is a matter of how to be, not how to do." What does she mean?
5) How did Frank Weise, CEO of Cott Beverage, import his personality on the company when he took over? (Story box starting on page 251.)
6) How did Richard Block, president of AGI, have an impact on the actions of the company after touring the company's largest plant in Melrose Park, Illinois? (Story box on page 256.)
7) What does Drucker mean by, "Each of us is a CEO?"

DRUCKER EXAM STUDY GUIDE:

CHAPTER 1
-What are the 6 successful business attributes?
-In order, what were the 3 most profitable companies in 2011?
-What company is the leader in market share in the fast-food industry?
-What company is the leader in market share in the beer industry?
-What are Drucker's 2 main beliefs about management?
-Define management.
-What are the 6 functions of management?
-State the 4 US events & their corresponding management models that have caused a paradigm change in management.
-What type of revolutions demonstrate that in the post-silent revolution power comes from being able to translate information into action?
-What are the 3 fastest growing consumer purchases?
-What company did Home Depot pass all of its logistics off to?

CHAPTER 2
-State the 3 reasons that we discussed for why the customer is in the driver's seat today?
-Explain the Customer Satisfaction Model.
-Explain the difference between push & pull marketing.
-How does Medtronic exemplify Drucker's ideal of customer focus?
-Explain the Product Diffusion Curve.

CHAPTER 3
-Define innovation.
-Why does Starbucks exemplify what Drucker considered to be true innovation?
-Define paradigm.
-Where did the phrase "beat generation" come from?
-What was the nationwide employee training day that Starbucks held on 02/26/08 called?
-What website was created to show the research conducted in a 2008 taste test?
-What website was created by Starbucks to help them identify issues by their customers?
-Define systematic abandonment.
-Explain how Kimberly-Clark & Peapod used systematic abandonment.
-Explain Google's innovation time off.
-Drucker taught the first US business course on innovation at what university?
-What was the critical innovation that morphed Scott Lawn Care into a successful company?
-What was the first fluoride toothpaste?
-What is the name of Colgate's breakthrough product?
-Identify the different categories of space ownership.

DRUCKER 4
-State the essential elements to brainstorming groups.
-State the 4 rules to brainstorming.
-What 2 essential things make collaboration tick day to day & move in step with shortened windows of opportunity?
-Explain Myelin Repair Foundation's collaboration model.
-Explain Dell's collaboration model.

DRUCKER 5
-Explain how Alcoa put Drucker's ideas about putting people first into practice.
-Define functional fixedness.
-Define intrinsic motivation.
-State the 3 elements of intrinsic motivation.

DRUCKER 7
-State Drucker's 3 characteristics unique to a CEO.
-Identify the 4 categories of managers.

SR201
TODAY:
-No new discussion questions were due today.
-We played a review game for Monday's exam.

HOMEWORK:
-Complete Quiz #8 as a take home.  It is due on Monday.
-Study!