MONDAY 9/14

IC212
TODAY:
-We never talked about Kanye's crazy ass at the VMA's,
-We began our discussion of Chapter 2. We focused on the reasons why the customer is "in the driver's seat." Things like more competition amongst businesses, technology, & the demand for quality were all talked about as reasons why businesses want to hear input from their customers.

HOMEWORK:
-Notecard.
-Discussion questions:
1) Drucker says that "there is never only one customer." What does he mean? How do the Girl Scouts of America fit into this?
2) Pick a company and identify its core customer demographic (who accounts for a majority of the company's sales?) Then identify a secondary customer market.

SR419
TODAY:
-We divided into 4 groups & assigned Chapter 2 discussion questions to each. These groups will be leading discussion on Wednesday.

Group 1: Jim, Logan, Brandon B, Dan
-Explain negligence.
-Explain duty.

Group 2: Brandon W, Trevor, Jason, Jeff L
-Explain breach of duty.
-Explain proximate

Group 3: Katie, Kyle, Kelly
-Explain damage.
-Explain employees.

Group 4: Steve, Cole, Jeff M
-Explain administrative/supervisory personnel
-Explain the corporate entuty.

HOMEWORK:
-No notecard.
-Chapter 2.21 discussion questions (due Friday):
I) Defenses based on common law.
1) Explain primary assumption of risk.
2) Explain secondary assumption of risk.

II) Defenses based on contract law.
1) Explain waivers.
2) Explain informed consent.
3) Explain agreement to participate.
4) Explain facility leases agreements.
5) Explain equipment rental agreements.
6) Explain indemnification agreements.

III) Defenses based on statutory law.
1) Explain comparative fault.
2) Exaplin legislation-based immunity.
3) Explain procedural noncompliance.