FRIDAY 9/10

IC212
TODAY:
-We continued our discussion of Drucker Chapter 1. We started class by dividing into smaller groups and discussing the Silent Revolution. We then discussed the U.S. events that have changed the paradigm of management. We will finish Chapter 1 on Monday.

HOMEWORK:
-Read Chapter 2.
-Answer the following Discussion Questions:
1) What does it mean that the customer is in the driver's seat?
2) How does Medtronic personify Drucker's ideal of customer focus?
3) What are the 4 Drucker questions that a company should answer when connecting with its customer?

IC101
TODAY:
-We started class by watching 2 more personal PowerPoint presentations. Don't worry, we will get to those of you who have not presented yet. We then attempted to have an intelligent discussion about the use of cell phones in class. Unfortunately, this conversation was marred by side conversations.

HOMEWORK:
-Write a 5-page, double-spaced response to the following questions: Should students be allowed to use cell phones in class?