FRIDAY 10/14

IC101
TODAY:
-Hopefully Majors Day was informative & helpful.  We will discuss on Monday.

HOMEWORK:
-We will continue/finish discussing Unit 2 on Monday.

IC212
TODAY:
-Drucker Chapter 7 discussion questions were due.
-You took Quiz #5.
-We continued discussing Drucker Chapter 5.  We will finish at the beginning of class on Monday.


HOMEWORK:
-Melanie Ortez will bring in a current event for us to discuss.
-No new discussion questions.
-Exam #1 will be next Friday.

EXAM #1 STUDY GUIDE:
Drucker Article

-What term is Drucker credited with coining?

-Where was Drucker born?

-What corporation did Drucker spend 2 year studying in the 1940's?
-What university's management school was named in Drucker's honor in 1987?

-What was Drucker awarded in July 2002?

Chapter 1

-What are the 3 fastest-growing consumer purchases today?

-Home Depot passed all its logistics issues off to what company?
-What innovative group in northern California is trying to find a cure for multiple sclerosis?

-What are the successful business attributes?

-What are Drucker's 2 main beliefs about management?

-Be able to state the US events that have caused a paradigm change in management, & each event's corresponding management type & model.

-Be able to explain what happened during each of the 5 fronts of the Silent Revolution.

-What company is the leader in market share in the fast food industry?

-What company is the leader in market share in the beer industry?

-In order, what were the 3 most profitable publicly listed American companies in 2010?  

Chapter 2

-How does Medtronic personify Drucker's ideal of customer focus?

-How do the Girl Scouts of America fit Drucker's belief that there is never only one customer?

-What is the online payment business owned by ebay? 

-What is the Internet phone service owned by ebay?

-How did Apple figure out that its customers wanted a car charger for the iPod?  

-What are the 3 reasons why the customer is in the driver's seat?

-Be able to identify the levels & purpose of the the Customer Satisfaction Model.

-Be able to explain the difference between push & pull marketing.

-Be able to identify the customer labels on the Product Diffusion Curve.

Chapter 3

-Define systematic abandonment?

-How do the companies, Kimberly-Clark & Peapod, exemplify Drucker's concept of systematic abandonment?

-Summarize Drucker's 7 key sources of opportunities.

-Define innovation.

-How does Starbucks exemplify innovation?

-What was Starbucks nationwide training day called?

-What website did Starbucks start in order to get customer feedback?

-What is Google's 'innovation time off?"

Chapter 4

-What was Myelin Repair Foundation’s collaboration model?

-How is Dell a "pioneer of collaboration?"

-What is Toshiba’s collaborative business model?

-Why has the Sony-Ericsson joint venture been a very successful collaboration?

-Define brainstorming.

-What are the essential elements to creating brainstorming groups?

-What are the 4 rules to brainstorming?

Chapter 5

-How did Alcoa put Drucker's ideas about putting people(employees) first into practice?

-Between 1987 & 2000, Alcoa's lost workday rate fell from 1.87 days to how many?

-In 2005 how many times better than the national average was Alcoa's lost workday rate?

-Be able to identify the 3 types of employees.

-How can management satisfy human needs on each level of Maslow's Hierarchy?

Chapter 7

-According to Drucker, what characteristics are unique to a CEO?

-Be able to identify the 4 categories of managers.

SR201

TODAY:

-Chapter 4 discussion questions due.

-Into The Wild: Chapters 8 & 9.

-We continued discussing Chapter 3.  We will finish at the beginning of class on Monday.

HOMEWORK:

-Justin Martinez will bring in a current event for us to discuss.

-No new discussion questions.