WEDNESDAY 9/17

IC101
Today:
-We continued with the introduction presentations.

Homework:
-Goals & Expectations essay due.
-We will finish the introduction presentations.

IC212
Article about iTune Genius feature.
Today:
-We finished our discussion of Drucker Chapter 2. We discussed identifying noncustomers, doing business with noncustomers, and what does your customer consider value.

Homework:
-Read & be ready to discuss Drucker Chapter 3 through page 97.
-Work on research paper proposal.

Study Guide:
-What does it mean that results of any institution only exist on the outside?
-What are the levels of the Customer Satisfaction Model?
-Explain & give examples of push & pull marketing.
-What are the 4 questions a business must answer when trying to connect with their customer?
-Explain the 80/20 rule.
-What are the 3 main reasons to do business with noncustomers?
-What are 3 reasons why the customer is now the boss?
-What is the "outside-in" perspective?
-Why were these companies mentioned in Chapter 2: Medtronic, Girl Scouts of America, Avon, Sumerset Houseboats, Microsoft (bundling)?
-What 2 companies, and why, exemplify "true innovation" according to Drucker?

TUESDAY 9/16

SR201
Today:
We discussed how sports are used in our culture as a way to escape. We talked about how as players (participants) and as fans (spectators) we use sports to escape small & large hardships that life brings us. This conversation stemmed from our viewing of the documentary 9 Innings From Ground Zero about how NY was able to escape the tragedy at Ground Zero through the Yankees playoff run. We also began discussing Chapters 8 & 9. Main points from the chapters that we discussed are:
-What is stress & what are stressors.
-What is eustress & distress.
-Selye's Stress Definition
-General Adaptation Syndrome
-3 stages of GAS
-Applying GAS to recreation

Homework:
-Quiz #1 (9 Innings From Ground Zero, 9/11 article, Textbook Chapters 8 & 9, Into The Wild: Prologue & Chapter 1)
-Read Into The Wild: Prologue & Chapter 1
-Be ready to finish discussion of Chapters 8 & 9

Study Guide:
Bring in a Seinfeld trivia question. If you stump me. The class gets extra credit.
-Be able to define: stress, stressors, eustress, distress, laughter, humor
-Be able to explain Selye's Stress Definition
-Be able to explain GAS & its 3 stages
-Be able to identify & explain some physiological, psychological, and social & interpersonal benefits of homor and laughter

SR368
Today:
-We formed groups and assigned chapters to each group.
-You did group work that will be discussed on Thursday.
-We began to discuss Chapter 2. Our discussion focused on the following:
-Main components of Human Resource Management (HRM)
-Types of employees (2 Classifications & 4 Special Types)
-Three categories/characteristics of all employees
-Components of a Job Description (3)
-Components of a Position Announcement (7)

Homework:
-Quiz #2
-Be ready to discuss your group's discussion topic from today.

Study Guide:
-Main components of Human Resource Management (HRM)
-Types of employees (2 Classifications & 4 Special Types)
-Three categories/characteristics of all employees
-Components of a Job Description (3)
-Components of a Position Announcement (7)
-Staff Development Program for In-Service Training (4 elements)
-Reward System: Examples of common extrinsic rewards
-Maslow's Hierarchy of Needs implication for management
-What does EEOC stand for
-What procedure should organization's outline for employees to take if they were sexually harassed (5 components)

MN321
Interesting video about why Google is such a great company to work for.
Seventh Generation website.
Today:
-Groups for the group project were formed.
-We discussed Chapter 3. Our discussion focused on:
-What is organizational culture & what are the 3 main characteristics of org. culture
-Why is organizational culture important
-What are the 3 fundamental layers of org. culture
-What is the difference between espoused & enacted values
-What are the 4 functions of org. culture
-What is the 3 phase model of organizational socialization

Homework:
-Quiz #2
-Read & be ready to discuss Chapter 4.

Study Guide:
-Be able to define: organizational culture, values, vision, strategic plan
-Be able to identify and explain 1 of the 3 important characteristics of organizational culture
-Be able to identify & explain the 3 fundamental layers of organizational culture
-Be able to explain the difference between espoused & enacted values
-Be able to identify at least 2 of the 5 key components of values
-Be able to identify and explain 2 of the 4 functions of organizational culture
-What is ethnocentrism
-What is the GLOBE Project

MONDAY 9/15

IC101
Today:
-We continued with the introduction presentations.

Homework:
-We will continue with the introduction presentations on Wednesday.
-Goals & Expectations Essay is due on Friday.

IC212
Here is an interesting article about E-mail marketing.
Today:
-We formed groups for the group presentation assignment and each group was assigned chapters from The World Is Flat.
-Here are the groups:
Group 1 (11/17, Chapters 6 & 12): Brooke, Emily, Devin, Bekka
Group 2 (11/19, Chapters 7 & 14): John, Rob, Catherine, Erin
Group 3 (11/21, Chapters 8 & 13): Alyssa, Tori, Alexis, Caroline, Jean
-We continued our discussion of Drucker Chapter 2.

Homework:
-Finish reading Drucker Chapter 2.
-We will discuss the homework that was due today on Wednesday.
Pick 2 companies and answer:
1) What does the company value?
2) What does its customers value?

FRIDAY 9/12

IC101
Today:
-We began introduction presentations.

Homework:
-Continue with introduction presentations on Monday.
-Goals & Expectations Essay due Friday 9/19.

IC212
Today:
-You took Quiz #1.
-We started discussing Drucker Chapter 2.

Homework:
-Continue reading Drucker Chapter 2.
-Give thought to who you want to work with for the group presentation.
-Pick 2 companies and answer:
1) What does the company value?
2) What does its customers value?

THURSDAY 9/11

SR201
Today:
-We watched the documentary Nine Innings From Ground Zero.

Homework:
-Read 9/11 article & textbook Chapters 8 & 9.
-Give thought to who you want to be in your group presentation group.

SR368
Today:
-You took Quiz #1.
-We discussed the impact 9/11 has had on facility management.
-We finished our Chapter 1 discussion.

Homework:
-Read & be ready to discuss Chapter 2.
-Give thought to who you want to be in your group presentation group.

MN321
Today:
-You took Quiz #1.
-We discussed Chapter 2. We will finish Chapter 2 on Tuesday.

Homework:
-Read & be ready to discuss Chapter 3.
-Give thought to who you want to be in your group project group.